Fitarix feedback and support

Tell WD DIGI what happened and what you expected. Start with the app version and Windows version.

Updated 28 October 2026Open WD DIGI support form

Contact WD DIGI

Open the feedback and support form on wddigi.com. Mention Fitarix in your message and choose the closest available product category. The same form is linked from the application.

Useful details

Include the page you were using, the exact error text, steps to reproduce and whether the issue happens after restarting. For scanner or printer questions, include the hardware model and driver.

Protect member information

Redact member names, phone numbers, health notes and invoice details from screenshots. Do not submit PINs, full card data or an unredacted backup.

Backup and restore help

Create a fresh backup from Settings before changing PCs or troubleshooting data. Store another copy on a different drive. Restore is owner-only and shows member and invoice counts before replacement. A safety backup is created first.